About

D Jeevan Kumar is a skilled Platform Operations Engineer with over 5 years of experience in Network troubleshooting and working with layer-2 & layer-3 network devices. He is currently working at Akamai Technologies, one of the world's largest Content Delivery Network (CDN), cybersecurity, and cloud service company, as a Platform Operations Engineer. He has experience in monitoring, managing, configuring, installing, and troubleshooting a large number of servers. Jeevan Kumar is a graduate in Bachelor of Technology focused on Computer Science & Engineering. He has knowledge in Computer programming and DBMS and has experience working in Unix/Linux environments. He also has knowledge about Content Delivery Network and its Technologies. Jeevan Kumar is an expert in troubleshooting problems and providing the best solutions. He is good at multitasking and providing the best alternatives in pressure situations. In his current role at Akamai, he is a part of the Global Platform Operations - NOCC Tier-2 team. He proactively monitors the network with the help of Alert monitoring systems and troubleshoots network-related issues. He also troubleshoots and fixes network connectivity issues reported by customers or internal teams and resolves internet traffic degradation issues. He works with Layer-2 and Layer-3 Network devices to investigate issues. Jeevan Kumar has worked in different teams at Akamai, including Change Safety Deployment, NOCC T2, and Global Service Delivery. In these roles, he deployed software/config changes to the deployed network, monitored customer traffic patterns, and worked with non-connectivity requests from internal teams. He also resolved and responded to emails destined to NOCC and collaborated with SME's and liaisons to solve critical issues. Jeevan Kumar has a Bachelor of Technology degree from Rajiv Gandhi University of Knowledge Technologies, Rkvalley, with a focus on Computer Science & Engineering. He also completed a Pre-University Course in Maths, Physics & Chemistry from the same university.